Terms of Service

Please read these Terms carefully. They limit our liability to you (section 14) and set out how disputes are resolved (section 17). If you live in a province, state, or country whose consumer protection laws give you rights these Terms can't take away, those rights still apply, and nothing in these Terms is meant to limit them (section 18).

1. Who we are and what these Terms cover

These Terms of Service ("Terms") are an agreement between you and 2548489 Alberta Inc., operating as Bing Monitors ("Bing Monitors", "we", "us"), based in Calgary, Alberta, Canada.

They cover your use of:

• our website, bingmonitors.com (the "Site");
• the Bing Monitors Discord bot (the "Bot") and the alerts, commands, and feeds it provides;
• our beta waitlist and our community Discord server; and
• any paid subscription (together, the "Service").

Our Privacy Policy explains how we handle personal information.

2. Accepting these Terms

You accept these Terms when you sign in on the Site, join the waitlist, add the Bot to a Discord server, subscribe, or otherwise use the Service. If you don't agree, don't use the Service.

If you add the Bot to a Discord server or subscribe for a server, you also confirm that you own that server or have authority to accept these Terms for it. In these Terms, "you" means you personally and, where relevant, the server you act for.

3. Who can use the Service

• Age. You must be at least 13 years old (or the minimum age to use Discord where you live, if higher) to use the Service. If you are below the age of majority where you live, your parent or legal guardian must review and agree to these Terms for your use. A parent or legal guardian who has reached the age of majority must purchase and manage any paid subscription for you. Eligible teenagers may use the Service; the paying subscriber must be an adult. A parent who subscribes for their teen's server isn't sharing a plan under section 11.
• Discord. You need a Discord account in good standing, and you must follow Discord's Terms of Service and Community Guidelines. If Discord suspends you or your server, we may not be able to provide the Service, and that isn't our responsibility.
• Where we operate. The Service is available only to residents of Canada, excluding Quebec, and the United States. Quebec residents are not eligible to join the waitlist, use the Bot, or subscribe. You must provide accurate eligibility and billing information and must not misrepresent your location to access the Service.
• Lawful use. You may not use the Service if the law forbids you to, or if we have previously banned you.

4. What the Service does

Bing Monitors checks publicly available product pages at certain retailers and posts alerts to Discord channels you choose when a Pokémon product appears to restock, is newly listed, goes on pre-order, drops in price, or similar. You can choose which stores, regions, and products you get alerts for, and you can track specific Pokémon products by pasting their links.

Stores and regions. The Service covers Walmart, Amazon, and Pokémon Center, in the US and Canada. The Bot's /status command shows which stores and regions are being monitored at any time. We add, pause, and remove stores and regions as retailers change their sites.

What we don't do. We never log in to a retailer account, add products to a cart, or check out for you. You decide whether to buy, and you buy directly from the retailer under that retailer's terms. We aren't a party to any purchase you make, and we aren't responsible for the retailer's products, prices, stock, shipping, cancellations, or service.

Pokémon products only. Custom tracking is limited to Pokémon products at the retailers we support. We may refuse, remove, or decline to check any link, including one that isn't a Pokémon product, can't be read, or that we believe breaks these Terms.

We may change the Service. We may add, change, or remove features, retailers, regions, limits, or commands. If a change significantly reduces what a paid plan includes, we'll tell you in advance (section 16), and you may cancel.

5. Alerts are information only; no guarantees

Alerts are provided for information only. Retailers change their sites, block automated access, run queues, sell out in seconds, and show wrong prices and stock. As a result:

• alerts may be late, missing, duplicated, or wrong (for example, about price, seller, or stock);
• a product shown as in stock may already be sold out, limited, or unavailable to you;
• a retailer, region, or the whole Service may be unavailable for periods of time, including during the busiest releases; and
• we don't guarantee you'll be able to buy anything, at any price.

Any speed or accuracy figures we publish describe our past measurements. They are not a promise about any future alert.

An alert is not advice to buy, sell, or resell anything. You alone decide what to buy and whether it's worth the price.

6. Your Discord server, channels, and settings

When you set up the Bot, it creates channels and webhooks in your server and stores your settings. You are responsible for:

• who can see the alerts and use the Bot in your server, and for your server's permission settings;
• keeping your server's admin access secure; and
• anything done through your server's admin access.

If you remove the Bot, alerts stop. Your settings are kept so that reinstalling the Bot restores them, until you ask us to delete them. Removing the Bot does not cancel a paid subscription; cancel it as described in section 10.

7. The beta

The beta is free for 30 days, in one fixed window that is the same for every server, from October 13, 2026 to November 12, 2026. During the beta:

• the Service is experimental and may change, break, or be paused at any time;
• admission is through the waitlist, in waves, and we may admit, skip, or remove anyone at our discretion; an invite that isn't used within 3 days may pass to the next person;
• referrals move you up the waitlist: once 3 qualifying friends join with your link, you move to the front of the line, once (if you don't use that invite, you go to the back). A referral counts only for a new Discord account at least 30 days old. Referral position has no cash value and can't be sold or transferred, and we may cancel referral credit gained through fake or duplicate accounts; and
• beta access applies to one server per admitted person.

When the beta ends, alerts stop for every server that hasn't subscribed. There are no extensions. Your settings are kept, so subscribing restores them. We aren't obliged to offer paid plans, or any particular plan or price, after the beta.

8. Paid plans and billing

8.1 Plans. Plans, prices, what each includes (such as tracked-product and feed limits), and member limits are shown on the Site and in the Bot before you buy. Today:

• Personal: US$29.99 per month, for one person's server. Because Discord counts bots as members, the Bot allows up to 3 members (you, our Bot, and one other bot). A server above that limit will get a notice and, if it stays above it, alerts will be paused until it's back within the limit or moves to a group plan.
• Group and community plans: priced by server size, as quoted when you subscribe.

8.2 Who you pay. You purchase your subscription from 2548489 Alberta Inc., operating as Bing Monitors. We use Stripe Payments/Billing to process payments and manage billing on our behalf. Stripe is not the seller of your Bing Monitors subscription. Your full payment-card number is submitted to Stripe rather than stored by us. We remain responsible for our subscription obligations, including applicable tax collection and legally required refunds.

8.3 Prices and taxes. Prices are in US dollars unless shown otherwise. Applicable sales taxes (such as GST/HST or US sales tax) are calculated and shown at checkout before you pay. Your card issuer may charge currency-conversion fees.

8.4 Automatic renewal. Your subscription renews automatically at the end of each billing period (monthly, unless you choose another period offered at checkout), and you authorize us to charge your payment method through Stripe the then-current price plus taxes until you cancel. You'll see the renewal terms, the price, and how to cancel before you subscribe.

8.5 Price changes. We may change prices. We'll tell you at least 30 days before a new price applies to your subscription, through the Bot's notices in your server and by email. The new price applies from your next renewal after that notice. If you don't want to pay it, cancel before the renewal.

8.6 Failed payments. If a renewal payment fails, the payment provider will retry it and contact you. After a short grace period, alerts pause until payment succeeds. If the payment provider stops retrying, the subscription ends.

8.7 One subscription, one server. A subscription applies to one Discord server. The person who subscribed controls billing.

9. No refunds

All subscription payments are final and non-refundable except where a refund is required by applicable law. We do not offer a first-payment refund window or refunds or credits for partially used billing periods, unused access, missed alerts or purchases, accidental Bot removal, or cancellation after a renewal charge.

Cancelling stops future renewals; it does not reverse a payment already made. You retain access for the rest of the paid billing period, subject to these Terms. Removing the Bot does not cancel your subscription.

Your legal rights come first. This policy does not limit mandatory cancellation or refund rights, rights concerning unauthorized or incorrect charges, or any other rights that cannot lawfully be excluded. Where applicable law requires a refund, we will provide it through the applicable payment process. Contact bingmonitors@gmail.com about billing errors or statutory refund requests.

10. Cancelling

You can cancel at any time, online, through the payment provider's billing page, which you can open from the Bot or the Site. Cancellation takes effect at the end of your current billing period. You keep access until then, and you won't be charged again.

We may end your subscription under section 13, or by giving you at least 30 days' notice if we stop offering the Service or your plan. Any refund following termination is governed by section 9 and applicable law. If we discontinue a paid plan, we will ordinarily do so at the end of the current paid billing period and stop future renewals.

11. Rules for using the Service

You agree not to:

1. Redistribute alerts. Don't resell, re-post, forward, mirror, or otherwise share our alerts, or the data in them, outside the server they were delivered to, including into another Discord server, Telegram, a website, an app, or a paid group, unless your plan expressly allows it in writing. Each server's alerts carry a trace code that identifies the server, so we can find the source of re-posted alerts.
2. Share access. Don't share a Personal plan among multiple people, or invite people into a Personal server to share its alerts. Don't share or sell an invite, a beta spot, or any access key.
3. Get around limits. Don't create multiple servers, accounts, or referrals to get extra free access, extend the beta, or avoid plan limits.
4. Interfere with the Service. Don't overload, probe, scan, or attack our systems; scrape or copy the Site, the Bot, or our catalog; or reverse-engineer, decompile, or copy any part of the Service, except where the law expressly allows it.
5. Misuse links or reports. Don't submit links to non-Pokémon products, links meant to make our systems fetch something other than a retailer product page, or false or abusive reports.
6. Break the law or others' rights. Don't use the Service for anything unlawful, fraudulent, or harassing, or in a way that infringes someone else's rights.
7. Break the retailers' rules. Your purchases are your own. Don't use our alerts in a way that breaks a retailer's terms, purchase limits, or the law.

11.1 Checkout software and your retailer accounts

You may connect your own checkout or automation software to alerts through a feed we offer for that purpose. If you do:

• you alone are responsible for that software, how it's configured, every action it takes, and whether its use is allowed by the retailer;
• you alone are responsible for your retailer accounts, including any purchases, cancelled orders, purchase limits, account suspensions or bans, and charges;
• we don't guarantee any purchase will succeed, and we aren't responsible for orders your software places or fails to place; and
• you must keep your feed key secret. Anyone who has it can receive your server's alerts. Reset it immediately if it may have leaked.

12. Intellectual property

Ours. The Service, including the Bot, the Site, our software, our product catalog and its organization, alert formats, the "Bing Monitors" name and logo, and our content, belongs to us or our licensors and is protected by law. We give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service as these Terms allow, for as long as you're allowed to use it. We keep all other rights.

Others'. Product names, images, descriptions, and trademarks shown in alerts belong to their owners. Product images in alerts are displayed from the retailer's own website, not copied by us. Bing Monitors is not affiliated with, endorsed by, or sponsored by Nintendo, Creatures Inc., GAME FREAK inc., The Pokémon Company, The Pokémon Company International, Walmart, Amazon, Pokémon Center, Discord, or Microsoft. We refer to them only to describe what the Service monitors.

Yours. You keep any rights you have in what you send us (such as links, notes, and settings). You give us a worldwide, royalty-free licence to use it to provide, secure, and improve the Service. If you give us feedback or suggestions, we may use them freely without paying you or crediting you.

Copyright complaints. If you believe something in the Service infringes your rights, contact bingmonitors@gmail.com with the details, and we'll respond promptly.

13. Suspension and termination

We may suspend or end your access to all or part of the Service, or remove the Bot's service from a server, without refund (except where section 10 or the law requires one), if we reasonably believe that:

• you or your server broke these Terms (in particular section 11);
• your use creates a legal, security, or operational risk for us, other users, Discord, or a retailer; or
• the law, Discord, or a court or authority requires it.

Where it's reasonable and the law allows, we'll tell you why and give you a chance to fix the problem first. You may stop using the Service at any time by removing the Bot and cancelling any subscription. Sections 5, 8 (for amounts owed), 11.1, 12, 14, 15, 17, and 18 survive after these Terms end.

14. Disclaimers and limitation of liability

Please read this section carefully. It limits our responsibility to you, to the extent the law allows.

14.1 Disclaimer. Except for the promises we make expressly in these Terms, and to the fullest extent permitted by law, the Service is provided "as is" and "as available", and we disclaim all warranties and conditions, express or implied, including those of merchantability, quality, fitness for a particular purpose, accuracy, availability, and non-infringement. We don't promise the Service will be uninterrupted, timely, secure, or error-free, or that any alert will be accurate or on time.

14.2 Things we're not liable for. To the fullest extent permitted by law, we aren't liable for:

• missed or failed purchases, or not being able to buy a product, at any price;
• lost profits, revenue, or resale opportunities, and any price you paid or would have paid;
• decisions you make, or purchases you make or don't make, based on an alert or the lack of one;
• the acts or omissions of retailers, Discord, our payment provider, or other third parties, including retailer account bans and cancelled orders;
• anything your checkout software or other tools do; or
• any indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data or goodwill,

even if we were told they were possible.

14.3 Cap. To the fullest extent permitted by law, our total liability to you for all claims relating to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 3 months before the event giving rise to the claim, and (b) CA$50.

14.4 What we don't limit. Nothing in these Terms excludes or limits liability that can't be excluded or limited under applicable law, including liability for our fraud, our gross negligence or intentional misconduct, death or personal injury caused by our negligence, or your rights under consumer protection laws that can't be waived. If you're a consumer in Quebec, the exclusions and limits in this section don't apply to liability for our own acts or those of our representatives, to the extent the Consumer Protection Act prohibits them.

15. Your responsibility to us (indemnity)

To the extent the law allows, you agree to cover our losses and reasonable legal costs from any third-party claim arising from: (a) your breach of these Terms, in particular redistributing alerts or the use of checkout software; (b) your misuse of the Service; or (c) your violation of any law or anyone else's rights. We'll tell you about the claim promptly and let you take part in the defence. This section doesn't apply to consumers where the law doesn't allow it.

16. Changes to these Terms

We may update these Terms. We'll post the new version on the Site with its effective date. If a change is material, we'll give you at least 30 days' notice through the Bot's notices in your server, our community server, and, for subscribers, by email. The notice will describe the change, say when it takes effect, and explain that you may cancel. If you're a subscriber and don't accept a material change, you may cancel before it takes effect. Material reductions to your paid entitlement will ordinarily take effect at renewal after the notice period. Refunds remain governed by section 9 and applicable law. Continuing to use the Service after a change takes effect means you accept it, where the law allows.

17. Disputes

17.1 Talk to us first. Most problems can be fixed quickly. Before starting any claim, please contact bingmonitors@gmail.com with a description of the issue and what you'd like us to do, and give us 30 days to try to resolve it. This doesn't stop you from going to small claims court or a consumer regulator.

17.2 Governing law. These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods doesn't apply.

17.3 Where disputes are heard. The courts of Alberta, sitting in Calgary, have jurisdiction over disputes about the Service or these Terms. If you're a consumer, you may also bring a claim in the courts where you live if your local law gives you that right, and your local consumer protection law continues to apply to you.

17.4 Individual claims. To the extent the law allows, claims must be brought individually and not as a plaintiff or class member in a class or representative proceeding. This doesn't apply to consumers in Quebec, Ontario, Alberta, British Columbia, or anywhere else where such a waiver isn't allowed.

18. Your rights under consumer protection law

If you're a consumer, you may have rights under the consumer protection laws of your province, state, or country that can't be waived or limited by contract, for example rights to certain information before you buy, to receive a copy of your contract, to cancel in some circumstances, or to dispute a charge with your card issuer. These Terms don't limit those rights. If any part of these Terms conflicts with them, those rights win.

19. General

• Entire agreement. These Terms, including our Refund Policy, and any plan terms shown at checkout are the whole agreement between you and us about the Service.
• Severability. If a court finds part of these Terms unenforceable, that part is limited or removed only as much as needed, and the rest stays in force.
• No waiver. If we don't enforce a right right away, we haven't given it up.
• Assignment. You may not transfer these Terms without our written consent. We may transfer them to an affiliate, or to a buyer or successor of our business, and we'll tell you if we do.
• Events beyond our control. We aren't responsible for delays or failures caused by events we can't reasonably control, including retailer blocking or site changes, Discord or hosting outages, internet failures, labour disputes, or government action.
• Notices. We may send notices through the Bot's notices in your server, our community server, the Site, or the billing email address you provide. Send notices to us at bingmonitors@gmail.com.
• Language. These Terms were drafted in English. The Service is not offered to Quebec residents.