Refund Policy

This policy is part of our Terms of Service (sections 9 and 10). If the two ever differ, the Terms apply.

• No refunds. All subscription payments are final and non-refundable except where a refund is required by applicable law.
• What that covers. We do not offer a first-payment refund window or refunds or credits for partially used billing periods, unused access, missed alerts or purchases, accidental Bot removal, or cancellation after a renewal charge.
• Cancelling. You can cancel at any time, online. Cancelling stops future renewals; it does not reverse a payment already made. You keep access for the rest of the paid billing period, and you won't be charged again.
• Removing the Bot does not cancel your subscription. Cancel it as described in section 10 of the Terms.
• If we end your plan. Any refund after we end a subscription is governed by section 9 of the Terms and applicable law.

Your legal rights come first. This policy does not limit mandatory cancellation or refund rights, rights concerning unauthorized or incorrect charges, or any other rights that cannot lawfully be excluded. Where applicable law requires a refund, we will provide it through the applicable payment process. Contact bingmonitors@gmail.com about billing errors or statutory refund requests.